Your idiots are dumber than my idiots.

I had a humbling experience today.

While in the Customer Support area, installing software on someone's machine, I listened to the poor CSR next to me:

"I'm sorry, sir. I'm doing the best that I can. No, I have done this before. What I need you to do is hit the control key, then... the control key. Down at the bottom of the keyboard on the left side, there is a button that has 'C' 'T' 'R' 'L' on it. Yes. Hold that button down, then hit the 'C' key. No, 'C' as in 'cat'. Like the animal. You know, 'meow'? How about 'C' as in 'Cow'? No, it's another animal. No, not a picture of a cow, the 'C' button, like when you spell out the word, cow."

I don't think I'm allowed to get upset with the people I have to support anymore if they can put up with that kind of idiocy.